SMS consent & opt-in

Twindevs Account & Service Notifications

This page describes the SMS (text message) program operated by Twindevs, what messages we send, how you give consent, and how to stop at any time.

Twindevs sends text messages only to people who have an account and have opted in. The program is called Twindevs Account & Service Notifications. Messages are sent by Twindevs for the Twindevs portal and product suite.

Message frequency varies by your account activity and settings. Message & data rates may apply. Reply STOP to unsubscribe or HELP for help at any time.

What messages we send

If you opt in, you may receive any of the following categories of transactional and account messages:

Verification codes (2FA)One-time passcodes to confirm sign-in or sensitive actions.
Account notificationsSign-in alerts, security notices, and account status changes.
Message & proposal alertsA reply or update on a conversation or proposal in your portal.
Billing updatesInvoices, payment receipts, and renewal reminders.
Service-status alertsNotices when a service you use is degraded or restored.
Maintenance noticesAdvance notice of scheduled maintenance windows.

How you opt in

SMS is off by default. We never send a text until you have explicitly opted in through one of these flows:

At signup — you may consent to SMS notifications when you create your Twindevs account.
In your portal settings — go to Settings → Notification preferences and turn on the toggle labeled “SMS notifications — Receive thread and proposal alerts by SMS.”

The opt-in control in your portal looks like this:

SMS notifications

Receive thread and proposal alerts by SMS.

Opted in

Each consent decision is stored as an immutable, timestamped record (with the source of the decision) for compliance and auditability, and is retained for 7 years.

How to stop messages

You can opt out at any time, with no charge:

Reply STOP to any message. We also honor UNSUBSCRIBE, CANCEL, END, QUIT, and STOPALL. You will receive one confirmation message and then no further texts.
Turn off the SMS toggle in Settings → Notification preferences in your portal.

To opt back in, reply START or re-enable the SMS toggle in your portal settings.

How to get help

Reply HELP (or INFO) to any message for assistance, or email dylan@twindevs.ai. A typical HELP reply:

Twindevs: Help is at dylan@twindevs.ai. Msg & data rates may apply. Reply STOP to unsubscribe.

Example messages

Examples of the texts you may receive:

Twindevs: Your verification code is 481920. It expires in 10 minutes. Reply HELP for help, STOP to opt out.

Twindevs: New reply on your proposal thread. View it in your portal: dossier.diplov.ai. Reply STOP to opt out.

Twindevs: Invoice #1042 for $19.00 is due Jul 5. Manage billing in your portal. Msg & data rates may apply. Reply STOP to opt out.

Twindevs: Scheduled maintenance Sat 2:00–3:00am ET may briefly interrupt service. Reply STOP to opt out.

We never sell or share your number. Mobile opt-in and SMS consent information is never sold or shared with third parties or affiliates for marketing. See our Privacy Policy and Terms of Service.